Shipping policy
ArcaMed Shipping Policy
Thank you for shopping with ArcaMed. We’re committed to getting your order to you quickly, safely, and with full transparency every step of the way.
Processing Times
All orders are processed within 1–2 business days.
Orders placed after 3PM EST will begin processing the following business day.
Processing does not include weekends or holidays.
If we experience a high volume of orders, processing times may be extended by 1–2 additional days. You will always be notified of any significant delays.
Shipping Times & Rates
ArcaMed offers the following shipping options:
Standard Shipping (5–8 business days)
$5.99 — Affordable, reliable delivery across the U.S.
Expedited Shipping (3–4 business days)
$7.99 — Faster delivery for customers who want their items sooner.
Free Shipping
Automatically applied to orders over $75 (U.S. only).
Delivery estimates begin after your order has been processed.
Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has shipped.
Tracking information may take up to 24–48 hours to update.
Shipping Locations
We currently ship to:
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All U.S. states
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U.S. territories
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APO/FPO military addresses
International shipping will be added soon.
Lost, Stolen, or Damaged Packages
ArcaMed is not responsible for packages lost, stolen, or marked as delivered by the carrier.
If your order arrives damaged, contact us within 48 hours at support@arcamedscrubs.com with your order number and photos of the product.
We will work with you to resolve the issue promptly.
Address Errors
Please double-check your shipping address at checkout.
ArcaMed is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Changes or Cancellations
If you need to update or cancel your order, reach out within 12 hours of placing it. After this window, we may not be able to make changes due to processing.
Questions?
Our support team is here to help.
Email us anytime at support@arcamedscrubs.com.